Like anything in life, problems seem to be inevitable; and some people seem to court problems more than others. Without getting too philosophical about how to deal with problems in general, here are some tips on how to deal with the most common timeshare problems.
5 most common timeshare problems
1. I Can’t get the weeks I want
People who are new to timeshare often complain that they cannot reserve the kind of unit they wish and end up having to use more of their timeshare points for a larger suite or pay the difference for an upgraded unit. These timeshare problems are common for those starting out as you are advised to reserve your timeshare units as early as possible to get the units that you wish. You can make timeshare reservations at most resorts up to 2 years in advance. Always book as far in advance as you can to avoid this frequent timeshare problem.
2. I don’t have enough timeshare points
You may find that you don’t have enough timeshare points or privileges to cover a particular length of stay or a particular unit. Rather than miss out on your vacation, most timeshare companies offer the option of borrowing points to make up the difference (usually up to five years for full members). That way, in subsequent years you can use less points to pay back the points you borrowed.
3. I can’t afford to pay my maintenance fees
This is a more serious timeshare problem and one that can bring more weighty problems if you do not deal with the issue. If you are unable to pay your maintenance fees, it is also likely that you can’t afford to take a vacation at your timeshare either. For most people, not being able to cover you maintenance fees is a temporary situation, and in those cases, you are best to inform your timeshare company and see about banking your timeshare points for the following year. Hopefully, by then, you will be able to pay your maintenance fees and avoid legal action against you.
4. I want to cancel my timeshare
This is not a problem if you do so within the cooling off period that is your right in the first week or so after you have purchased your timeshare. However, it will become a timeshare problem if you wish to cancel your timeshare contact after that time. Unless you have proof of a scam, it is not very likely for you to legally break your contract. You may be better off trying to sell your timeshare or rent it to avoid defaulting on your contract.
5. I need a bigger unit
This is an easy timeshare problem to solve. If you are looking for a bigger unit for a one-off vacation or special occasion, most timeshare companies offer you the chance to borrow timeshare points to use towards bigger units. Similarly, you could plan ahead and bank your points to use on a more luxurious timeshare suite in the future. If you are looking for a more permanent upgrade, that is easy too. Talk to an agent from the members’ services team for your timeshare and ask about upgrades, or ask when you next visit your timeshare resort.