Firstly, your chance to cancel your Villa del Palmar timeshare contract and gain a refund (in the case that you have paid a deposit) will depend a lot on the time frame in which you decide to cancel. All timeshare contracts are given what is called a “cooling off” period, which can be anywhere between 7 and 14 days. The Villa Group properties, of which Villa del Palmar resorts form part have a 7 day cancellation period. Therefore, you will need to cancel your timeshare in writing within this time.
If you want to cancel your Villa del Palmar timeshare contract after the cooling off period you will need to have legal grounds for terminating your agreement, such as gross misrepresentation or evidence of fraud. In those extreme cases, you would need to get a lawyer to act on your behalf to collect evidence and prepare a case. As The Villa Group pride themselves on being a highly reputable timeshare company, there are few occasions where valid reason for a termination of contract have been presented.
However, if you do feel that you have grounds for canceling your Villa del Palmar timeshare contract, make contact with The Villa Group directly first to see if there is any way they can help you with your dissatisfaction. It is also important to notify them of any misrepresentation so that they may use the complaint for quality assurance and correct management of their sales team.
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